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Technological development of the tourist sector in the city of Guayaquil

Abstract:

Tourism has become one of the main sectors for the sustenance of the economy worldwide, mainly for those developing countries. The high growth of tourist services and products, and the constant demand of visitors and consumers, have demanded transformations and necessary innovations based on technological development. Information and communication technologies are the fundamental pillar to promote important advances in the new conception of tourism, and are the means and methods to achieve customer satisfaction and loyalty. In this research work an analysis of the technological development of the tourism sector in the city of Guayaquil is made, considering repercussions at the country level.