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The Resilience Assessment Grid in Day-To-Day Work

Abstract:

The complexity of socio-technical systems (SS) requires tools that facilitate the understanding of their behaviour and daily performance under the perspective of safety management, therefore Resilience Engineering (RE) and its tools can help with this purpose. In this study, a literature review about the application of the Resilience Assessment Grid (RAG) in different sectors in the last decade is performed. The information was selected from the following databases: Scopus, Wos, ScienceDirect and PubMed, guided by the PRISMA methodology using search criteria by title, abstract and keywords. The most used basic tool is the RAG, which applied individually or in combination helps to understand the behaviour of these complex socio-technical systems (CSS) under the perspective of safety management. The tools used in the last decade in RE studies with the RAG in different sectors are presented chronologically. Safety-II could be considered as a suitable management system at present, where the RE helps to measure resilient performance potential in the CSS, but not resilience per se, using the RAG individually or in combination, with the basic number of questions or structured in a customised way.