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Towards a capability model for emergency training improvement

Abstract:

Giving adequate attention to training personnel within an organization to perform an activity of any kind determines its success or failure. Training in emergency management is a key point and the participants must have adequate preparation for each activity they carry out. The different activities in each emergency management phase generate the appropriate training according to the role performed by stakeholders. The training is provided through techniques and IT support tools that consolidate the knowledge imparted by the trainer. This paper describes the initial steps in creating a capability model to support the training of stakeholders and ensure the effectiveness of the response teams, as well as the appropriate actions of workers and citizens in an emergency. Knowledge is consolidated through training, evaluation and feedback from practice. The proposed model is being integrated in the QuEP framework to guide organizations in assessing and improving the management of their emergency plans.