Towards a practical method to validate decision support systems

Abstract:

Validation is important to the decision-making success and to the continued use of a Decision Support System (DSS). Without proper validation, DSSs may cause costly errors. However, little is known about available effective methods to validate such computer-based systems. In this paper a new method to validate DSS is presented. The approach combines several validation methods developed to validate Operations Research/Management Science (OR/MS) models and expert systems validation frameworks to define a practical guidance for the validation stage of the DSS development. A case study illustrates the effectiveness of the developed method. © 1998 Elsevier Science B.V. All rights reserved.

Año de publicación:

1998

Keywords:

• assessment
• Decision Support Systems
• Validation
• Evaluation

Fuente:

scopus