Understanding the customer: What do we know about requirements elicitation?

Abstract:

"Getting the requirements right" is one of the most important activities in software development, and making a crucial misstep at this phase can easily lead to large amounts of rework. The best way to develop a high-quality system with minimal effort is still to get the requirements right the first time. However, requirements elicitation still relies mainly on the same old proven techniques: interviewing the customer and showing him or her prototypes to get feedback. Has research has provided any clues on how to better accomplish this? © 2008 IEEE.

Año de publicación:

2008

Keywords:

• Software requirements
• Requirements elicitation techniques

Fuente:

scopus