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What You See Is What you Get: Using Video Scenarios to Analyze Discrimination in Consumer-Banker Service Encounters

Abstract:

"What You See Is What you Get: Using Video Scenarios to Analyze Discrim" by Sterling A. Bone, Glenn L. Christensen et al. Home Search Browse Collections My Account About DC Network Digital Commons Network™ Skip to main content USU Home AZ Index DigitalCommons@USU Utah State University Home About Author Gallery Contact Us < Previous Next > Home Departments Management MANAGE_FACPUB 312 Management Management Faculty Publications Title What You See Is What you Get: Using Video Scenarios to Analyze Discrimination in Consumer-Banker Service Encounters Authors Sterling A. Bone, Utah State UniversityFollow Glenn L. Christensen, Brigham Young UniversityFollow Jerome D. Williams, Rutgers UniversityFollow Document Type Presentation Journal/Book Title 2014 Marketing and Public Policy Conference Location Boston, MA Publication Date 1-1-2014 Recommended Citation …

Año de publicación:

2014

Keywords:

    Fuente:

    googlegoogle

    Tipo de documento:

    Other

    Estado:

    Acceso abierto

    Áreas de conocimiento:

    • Ciencias sociales
    • Comportamiento del consumidor
    • Psicología social

    Áreas temáticas:

    • Procesos mentales conscientes e inteligencia
    • Juegos y deportes al aire libre
    • Grupos de personas

    Contribuidores:

    JD WilliamsJD Williams