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A glass box design: Making the impact of usability on software development visible

Abstract:

User-centered design is not just about building nice-looking and usable interfaces, and software development is not just about implementing functionality that supports user tasks. This paper aims to build a tighter fit between human-computer interaction and software engineering practices and research by addressing what software and usability engineering practitioners can learn from each other regarding the impact of usability on software development. More specifically we aim to support usability people in helping developers to elicit requirements that can incorporate usability functions into software development. The paper shows what type of impact usability has on software models and suggests how this impact can be dealt with at the requirements elicitation and specification stages of the development cycle. © IFIP International Federation for Information Processing 2007.