Digital economy and consumer purchase decisions in retail appliance stores in Ecuador
Abstract:
This study investigates how dimensions of the digital economy affect purchasing decisions in Ecuador’s retail appliance sector. Using Spearman’s Rank Correlation Coefficient and hierarchical clustering analysis on data from 658 participants, the study finds a strong positive correlation between digital economy factors (such as technological infrastructure and social impact) and purchasing decisions. The research highlights the need for improved digital services and infrastructure. It concludes that a comprehensive digital strategy is crucial for enhancing consumer satisfaction and economic growth.
Año de publicación:
2025
Keywords:
- Customer service
- Digital economy
- retail trade
- technology
- User experience
Fuente:
scopusTipo de documento:
Article
Estado:
Acceso restringido
Áreas de conocimiento:
- Comportamiento del consumidor
- Marketing
- Toma de decisiones
Áreas temáticas de Dewey:
- Economía
- Comercio
- Dirección general
Objetivos de Desarrollo Sostenible:
- ODS 9: Industria, innovación e infraestructura
- ODS 17: Alianzas para lograr los objetivos
- ODS 8: Trabajo decente y crecimiento económico