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Artificial Intelligence and Replacement of Human Talent: Case Study of Higher Education in Times of Pandemic

Abstract:

The use of technology has invaded unprecedented professional areas that we could never have imagined, such as medicine, engineering, among others. The employ of robots has spread throughout the world mainly in manufacturing companies where they have reduced production times and costs and are guaranteeing greater production and quality in products. The objective of this research is to identify new challenges for organizations to visualize the harmony between technological growth and human talent. In addition, it is showing that the arrival of the new industrial revolution brings with it dramatic changes in job profiles. This research was carried out using data mining with the development of decision trees that allowed us to address the current problems of artificial intelligence and the replacement of human talent as a higher education case study. Applying this pbkp_rediction and data segmentation technique, information was obtained that was analyzed for future decision-making in the field of education and the application of artificial intelligence in the study population. In addition, a structured questionnaire validated by experts was designed for data collection and reliability was measured with Cronbach’s Alpha coefficient. Subsequently, the instrument was applied to teachers and students of higher education in the province of Tungurahua, with 100 informant agents. As a result, companies must seek a balance between machine and man. In addition to replacing humans, robots could be incorporated responsibly into work environments.