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BPMN and design patterns for engineering social BPM solutions

Abstract:

The integration of social software and BPM can help organizations harness the value of informal relationships and weak ties, without compromising the consolidated business practices embedded in conventional BPM solutions. This paper presents a process design methodology, supported by a tool suite, for addressing the extension of business processes with social features. The social process design exploits an extension of BPMN for capturing social requirements, a gallery of social BPM design patterns that represent reusable solutions to recurrent process socialization requirements, and a model-to-model and mode-to-code transformation technology that automatically produces a process enactment Web application connected with mainstream social platforms. © 2012 Springer-Verlag.