Between Reason and Emotion: Socioemotional Intelligence as a Non-tangible Resource for Strategy, Operation, and Sustainability for the Family Business

Abstract:

Financial and non-financial wealth in the family company has been a subject of discussion by several authors, placing family and profitability as the focus of their leaders’ decisions. In this study, we explain how the relevant variables work together to defend this wealth while considering the management of emotional and social intelligence and considering innovation and risk factors as elements of the decisions taken by the leading members of the family business. Through theoretical review, the authors present the wealth of socioemotional intelligence matrix or SEIW matrix, and according to the use of this socioemotional intelligence, four types of enterprises can be defined, which in turn takes us to pose the three-dimensional model Dual-SEIW as a solution. This model establishes, for the stakeholders, a performance profile of the business where the priorities are money and family.

Año de publicación:

2020

Keywords:

• Risk
• innovation
• STAKEHOLDERS
• WEALTH
• Family Business
• SEIW matrix

Fuente:

scopus