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A suite of rules for developing and evaluating software quality models

Abstract:

Software quality has become a critical and essential aspect in the success of many software companies and products. Since 1970, a number of software quality models have been proposed to evaluate the quality of general and specific domains of software products. These models suffer from the ambiguity of relationships among quality characteristics, sub characteristics and quality measures: there is no clear definition, rule or procedure on how the quality sub characteristics are derived from the main characteristics, how the quality measures could be identified and associated with quality characteristics and sub characteristics and how those could be validated. This study proposes a set of rules for the development and evaluation of software quality models.