Change management strategies for successful implementation of a library 2.0. A case study in Ecuador

Abstract:

Shrinking funds, the development of new technologies and the upcoming customer demands, make urgent the need for change and innovation in libraries especially in higher education. Because of this challenging situation, libraries should find alternative ways to deliver their services. One of the options is the use of the Library 2.0 model. This model is a revolutionary concept that encourages a constant change due, among other things, to the use of technological tools. This includes online services such as SDI (Selective Dissemination of Information), forums, social networks, electronic newsletters, enhanced OPAC (Online Public Access Catalog), virtual reference, etc. In Ecuador, the University of Cuenca is currently executing the project “Institutional change to strengthen research and education” (2007-2012). This project is being developed in the collaboration of the Institutional University Cooperation Program of …

Año de publicación:

2011

Keywords:

Fuente:

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