Choosing a Chatbot Development Tool

Abstract:

Chatbots are programs that supply services to users via conversation in natural language, acting as virtual assistants within social networks or web applications. Here, we review the most representative chatbot development tools with a focus on technical and managerial aspects.

Año de publicación:

2021

Keywords:

• Software Engineering
• Chatbots
• Natural Language processing

Fuente:

scopus