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Quality in the service as a planning tool in companies in the tertiary sector
ArticleAbstract: The service companies of the province of Tungurahua-Ecuador, do not apply quality standards in theirPalabras claves:Customer satisfaction, Quality level, Quality standards, service companies, Service planAutores:Iván Silva-Ordoñez, Raúl Villalba-Miranda, Santamaría Freire Edwin, Santamaría-Freire E., Silva Ordoñez Iván, Villalba Miranda Raúl, Walter Jiménez Silva, Walter Jiménez-SilvaFuentes:scopusThe social benefit of tourism activity case Ecuador
ArticleAbstract: Tourism is an activity that has developed in the country with great interest for the economic benefiPalabras claves:Cultural influence, quality of life, Social benefit, TOURISMAutores:Santamaría-Freire E., Sonia De Los Angeles López-PérezFuentes:scopus