Integrated services management frameworks for online education based on information and communications technology

Conference Object

Abstract: In order to solve the problems of an educational organization, this paper will review the processes

Palabras claves:

e-Learning, ITIL, QM Rubric, quality assurance, VLE

Autores:

Ana Isabel Delgado Domínguez, Myriam Peñafiel

Fuentes:

scopus