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Balanced scorecard as evaluation tool with sterilization processes by using fuzzy logic
Conference ObjectAbstract: The sterilization plants, in the different public hospitals in Guayaquil city, are responsible for tPalabras claves:Balanced Scorecard, fuzzy logic, Mamdani method, Membership Function, sterilization, Surgical instrumentsAutores:Alexandra Wilches-Medina, Carlos Alberto Sánchez Castillo, David X. Cárdenas-Giler, Edwin Guillermo Guaman Redrovan, Jefferson E. Núñez-Gaibor, Joffre León-Acurio, Lorenzo Jovanny Cevallos Torres, Miguel Botto-TobarFuentes:googlescopusManagement based process as a determining factor in the strategic alignment at the University of Guayaquil
ArticleAbstract: Strategic alignment is a challenge in Higher Education Institutions. The absence of a management basPalabras claves:higher education, Process Management, Quality management, Strategic alignmentAutores:Alexandra M. Wilchesmedina, David X. Cárdenas-Giler, Dayana Lozada Núñez, Yaimara Peñate SantanaFuentes:scopusRecords management at the Universidad of Guayaquil: Current situation and future challenges
ArticleAbstract: The importance of document management conceived as an agent in improving the quality of education hiPalabras claves:Diagnostic of the record management, Diagnóstico de gestión documental, DIRKS, GARP, Gestión documental, Gobernanza de la información, Information governance, Records managementAutores:Alexandra Wilches-Medina, David X. Cárdenas-Giler, Dayana Lozada Núñez, Yaimara Peñate SantanaFuentes:scopus