The impact of business intelligence in the social network

Article

Abstract: Due to the great advances in technology that have occurred, companies have been forced to change the

Palabras claves:

Business intelligence, Client Management, CRM, Social CRM, Social Network

Autores:

Donald Córdova, Iván A. Coronel, Jefferson Moreira, Jeniffer Domínguez, Lidice Haz, Shirley Suárez, Teresa Guarda

Fuentes:

scopus