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Building conversational interface for customer support applied to open campus an open online course provider
Conference ObjectAbstract: A conversational interface is an application that interacts with users using natural language in a sPalabras claves:Architecture chatbot, ChatBot, Conversational Interface, Knowledge Graph, Open CampusAutores:André Herrera, Lady Yaguachi, NELSON PIEDRAFuentes:googlescopusOntology design proposal to formalize knowledge and manage responses in a conversational interface of the Open Campus Initiative
Conference ObjectAbstract: Chatbots are the new technology looking to change the way we interact and get information from systePalabras claves:Chatbots, Knowledge base, Linked data, ontology, Open CampusAutores:André Herrera, NELSON PIEDRAFuentes:googlescopus