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Proceedings - IEEE 19th International Conference on Advanced Learning Technologies, ICALT 2019(1)
Proceedings of the 15th Latin American Conference on Learning Technologies, LACLO 2020(1)
Building conversational interface for customer support applied to open campus an open online course provider
Conference ObjectAbstract: A conversational interface is an application that interacts with users using natural language in a sPalabras claves:Architecture chatbot, ChatBot, Conversational Interface, Knowledge Graph, Open CampusAutores:André Herrera, Lady Yaguachi, NELSON PIEDRAFuentes:googlescopusOntology design proposal to formalize knowledge and manage responses in a conversational interface of the Open Campus Initiative
Conference ObjectAbstract: Chatbots are the new technology looking to change the way we interact and get information from systePalabras claves:Chatbots, Knowledge base, Linked data, ontology, Open CampusAutores:André Herrera, NELSON PIEDRAFuentes:googlescopus