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Analysis of the service of a higher education institution in times of pandemic using the SERVPERF model
Conference ObjectAbstract: This article presents the analysis of the result of the application of the SERVPERF model that allowPalabras claves:covid, higher education, Quality of service, Service management, ServperfAutores:Julio Ríos-Zaruma, María Eugenia Enríquez-MoraFuentes:scopusAbsorption capacities in Ecuadorian companies: Identification of profiles
Conference ObjectAbstract: This article aims to identify the absorptive capacity profiles and their association with innovationPalabras claves:Absorption capacity, CLÚSTER ANALYSIS, Company profiles, innovationAutores:Dávila G.A., Glenda Ponce-Espinosa, Julio Ríos-Zaruma, Varvakis G.Fuentes:scopusImpact of information and communication technologies in Higher Education Institutions in times of COVID-19: A look from collaborative work and study modality
Conference ObjectAbstract: Higher education institutions, like other organizations worldwide, have had to adapt their educationPalabras claves:collaborative work, Education, ictAutores:Julio Ríos-Zaruma, Laura Magali Chamba-Rueda, María Fernanda Zumba-Zuñiga, Mariuxi Claribel Pardo – CuevaFuentes:googlescopusKnowledge management analysis of a technology company in an emerging economy
Conference ObjectAbstract: This article focuses on the analysis of knowledge management in a company dedicated to information tPalabras claves:Information technology, KNOWLEDGE MANAGEMENT, ValidationAutores:Andres Ulloa-Jaramillo, Julio Ríos-ZarumaFuentes:scopusRelationships between Knowledge Management and Quality Management in Organizational Performance: An Integrative Review
Conference ObjectAbstract: This study sought to identify which are the relationships between knowledge management and quality mPalabras claves:Integrative review, KNOWLEDGE MANAGEMENT, Organizational performance, Quality management, Systematic ReviewAutores:Julio Ríos-Zaruma, Soares A.Fuentes:googlescopus