Mostrando 10 resultados de: 15
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Revista Galega de Economia(2)
Sports Management as an Emerging Economic Activity: Trends and Best Practices(2)
Action-Based Quality Management: Strategy and Tools for Continuous Improvement(1)
Current Issues in Tourism(1)
Espacios(1)
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Dirección general(12)
Juegos y deportes al aire libre(3)
Comercio(2)
Gestión de hogares públicos(2)
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scopus(15)
Benefits received by the Spanish tourist accommodation sector in the implementation of quality management system
ArticleAbstract: The intense competition between the tourism industries has led companies to inte-grate into their maPalabras claves:Benefits, Q for quality, Quality management, Tourist accommodationAutores:Del Río‐Rama M.d.l.C., Fraiz-Brea J.A., José Álvarez-GarcíaFuentes:scopusAction-based quality management: Strategy and tools for continuous improvement
BookAbstract: Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinPalabras claves:Autores:José Álvarez-García, Peris-Ortiz M.Fuentes:scopusDependency relationships between critical factors of quality and employee satisfaction
ArticleAbstract: The literature has paid very little attention to the effects of the critical factors of quality on ePalabras claves:Quality management, results of the employees, Structural equation model, ‘Q for tourist quality’Autores:Del Río‐Rama M.d.l.C., José Álvarez-García, Ramos-Pires A., Saraiva M.Fuentes:scopusEvaluation of service quality at a sport center: Case study
Book PartAbstract: At present, in the sports services industry, “perceived quality of service” becomes an important conPalabras claves:perceived quality, Quality management, Satisfaction of customers, Scale of perception of sports organizations (EPOD), Service quality, Sport center, sport managementAutores:José Álvarez-García, Oliveira C., Rueda-Armengot C.Fuentes:scopusHow do quality practices affect the results?: The experience of thalassotherapy centres in Spain
ArticleAbstract: Most thalassotherapy centres in Spain do not have any quality certification but they are carrying ouPalabras claves:Company's performance, critical factors, Service quality, spain, Thalassotherapy centres, TQMAutores:Del Río‐Rama M.d.l.C., José Álvarez-García, Miras-Rodríguez M.d.M.Fuentes:scopusImplementation of a quality management system in rural accommodations: Perceived benefits
ArticleAbstract: The aim of the research is to analyze the impact of the perceived benefits of implementation and subPalabras claves:Benefits, critical factors, Q for tourist quality, Quality management, Results, Tourist accommodationAutores:Del Río‐Rama M.d.l.C., José Álvarez-García, Simonetti B.Fuentes:scopusLevel of implementation of quality in the designation of origin and monterrei wine route (Galicia, Spain)
Book PartAbstract: This chapter sets forth results from an empirical study to discover the level of implementation andPalabras claves:Autores:José Álvarez-García, Peris-Ortiz M., Rueda-Armengot C.Fuentes:scopusQuality in customer service and its relationship with satisfaction: An innovation and competitiveness tool in sport and health centers
ArticleAbstract: The objective of this research was to analyze the influence of the dimensions that enable the ratingPalabras claves:Perceived quality of the service, Quality, Rating scale sports organizations (EPOD), SATISFACTION, Sport and health centersAutores:Del Río‐Rama M.d.l.C., Durán‐sánchez A., José Álvarez-García, Vázquez E.G.Fuentes:scopusQuality management. Wineries of the Designation of Origin and Wine Route Ribera del Guadiana (Spain)
ArticleAbstract: The aim of this work is to know the level of implementation of the critical factors of quality in thPalabras claves:Designation of Origin Wine, Protected Designation of Origin (P.D.O.), Quality management, Wine Route, WineriesAutores:Corredor-Borrero M., Del Río‐Rama M.d.l.C., José Álvarez-García, Paul Sarango-LalanguiFuentes:scopusQuality practices and their influence on customer results: an empirical study
ArticleAbstract: The purpose of this paper is to examine the relationship between the critical factors of quality andPalabras claves:customer result, Quality management, rural accommodations, Structural equation modellingAutores:Del Río‐Rama M.d.l.C., José Álvarez-García, Oliveira C.Fuentes:scopus