Heuristic evaluation and usability testing as complementary methods: A case study

Abstract:

Given the relevance that is taking the usability evaluation of software systems and especially web-based systems, the present work seeks to provide new evidence in the results obtained by applying combined techniques in usability evaluations. In this work, the process to schedule shipments using a web application was evaluated. First, a heuristic evaluation was performed and then a usability test with user. However, for this specific purpose, both tests will be applied independently to evaluate the results obtained. The evaluations were developed in an academic context.

Año de publicación:

2018

Keywords:

• Usability study
• Transactional web applications
• Human-computer Interaction
• Usability Evaluation
• Heuristic Evaluation

Fuente:

scopus